Today we want to take your customer feedback a step further and decided to work together with Uservoice.

Uservoice offers a platform to bring customers and employees together.  From now on you can find us at http://nomadesk.uservoice.com Please do not hesitate to leave all your ideas, thoughts,.. on the website.  We will be very happy to take your opinion into account when developing our product. (And off course we will provide you from the necessary feedback after you left your idea.)

On the website

]]> http://blog.nomadesk.com/tips-tricks/introducing-get-satisfaction-we-want-your-opinion/feed/ 0 http://blog.nomadesk.com/tips-tricks/nomadesk-integrates-zoho-online-file-editing/ http://blog.nomadesk.com/tips-tricks/nomadesk-integrates-zoho-online-file-editing/#comments Fri, 25 Jun 2010 07:47:30 +0000 Filip Tack http://blog.nomadesk.com/?p=849 Today we announce the integration of Zoho with myNomadesk.com for quick and easy editing and viewing of MS Word, Excel and PowerPoint files. This feature is available to all Nomadesk users, right NOW.

By right-clicking on a file from the myNomadesk.com dashboard and choosing edit from the menu, Zoho instantly integrates with Nomadesk, to open the MS document in an external window so users can view and make changes from their browser. Put differently, you can now edit your MS Office files in the “Nomadesk Cloud” from any computer with any Internet browser… and your edits will be neatly synchronized to your “regular” computer.

Read the complete press release here.

See the Zoho integration at work, including Nomadesk sync. and file revisions, in the tutorial video below:

So actually, FolderLink works like a very simple, yet robust, FTP service.

Imagine a non-Nomadesk user that needs to send you a large file; impossible  via email.  Here is the trick: you simply create an “Uploads” folder in your Nomadesk Team Fileserver and send your contact a FolderLink with “Allow Changes” switched on – presto!

We made a neat little 2 min. video that demonstrates exactly that.

From now on Nomadesk users are able to email large files such as photos, graphics, videos and presentations through a password-protected link of a file that resides in a Nomadesk fileserver.  When emailing an attachment, and using Microsoft Outlook, you will be given the option to send a FileLink vs. the actual file.  By selecting the FileLink option, you benefit in the following ways:

• Secure, password-protected file transfer in seconds
• Send large file attachments (100MB and more)
• Email system is offloaded
• Attached files are automatically archived and made available on a Nomadesk Fileserver
• Attached files are backed up and synchronized to the Cloud
• File expiration and controlled distribution of your files
• Ability to still update the attachments after they were sent

The new FileLink is standard to Nomadesk for Windows and you are free to try Nomadesk for 30 days.  Existing users can simply upgrade to the latest version on our download page.

Here is a short video on how the add-in actually works.

To install the launch icon on your Blackberry:

1.  Navigate your Blackberry to www.nomadesk.com/blackberry

2.  Click on the “add quick launch icon” link

3.  The quick launch icon will be installed on your Blackberry

Clicking on the new quick launch icon will take you directly to the mynomadesk.mobi login page.

Have you figured out new ways to make use of your Nomadesk fileserver? Have you come up with some shortcuts to save time and get the most out of your fileserver? Share your own personal Tips & Tricks with us and get up to three months credited to your account.

We’re looking for unique, out-of the-box ways you use your Nomadesk fileserver to stretch the usefulness and get the most out of your fileservers. Review our existing Tips & Tricks to get an idea of what we’re looking for.

Simply send your step-by-step explanation of your tip to tips@nomadesk.com with your name and email address from your Nomadesk account.

For every accepted Tip or Trick you send in, we will credit your account with one free month of Nomadesk. If we use your submission, we will automatically credit your account with three months free.

Double-click the drive icon of the Team Fileserver you would like to use and create a folder on the top level of your Fileserver. You can use capital letters but the folder cannot have spaces. We will call ours “Faxes”.

You can also log in to your account at mynomadesk.com to add the folder to your Team Fileserver by clicking on the Add Folder icon.

Go to your online fax service of choice and set the email address the faxes are sent to “Faxes@MyTeamFileserver1.nomadesk.com“.

Note: replace “MyTeamFileserver1″ with the name of your Team Fileserver on which you created the folder.

Now you are ready to receive faxes directly to your Team Fileserver to be synchronized and available to members of your team.

How does it work?

Follow the steps below and you will be sharing folders with friends and co-workers within seconds.

Note: make sure you have a working Nomadesk Team Fileserver (either in trial or through a subscription plan).  Click here for download and installation instructions.

1. Log in with your Nomadesk account on myNomadesk.com.
2. Select your Fileserver and browse to the location containing the folder you wish to share.
3. On the folder you wish to share, click the down arrow or right-click and choose FolderLink.
4. Select the notify option if you wish to be notified by email when someone has accessed the folder.

5.  If necessary, change the expiration time of the link. Tip: this option can be handy if you want to increase or lower the security level of the folder link or if you want your team members to download and review the contents of the folder before a given deadline.

6.  Enter your addressees email addresses, type a subject and a message, and click Send.

Your recipients will receive an email which contains a FolderLink. When they click this link, they will be redirected to a secured Nomadesk website from which they can download the file.

Note: only the contents in the root of the folder will be shared with your recipients, no subfolders will be visible.

In some cases however, you might prefer sending the public download link from your own email client program so you can freely choose the style, content and originator of the email.

How?

1. Start by creating a FileLink as you normally would:

1. Select the file you wish to share and right-click the file (Windows) or use Ctrl+F (Mac).
2. Choose Nomadesk Tools > Send FileLink.
3. Enter your own email address in the To field, type a subject and a message, and click Send.

2. Copy the URL from the FileLink email you just received and paste it in a new email which you can fully customize and send to your recipient(s).

When your recipients click this link, they will be redirected to a secured Nomadesk website from which they can download the file.

Note: Since the FileLink was created with your own email address, you will get a confirmation that you accessed this FileLink each time someone clicks the FileLink (if you selected the confirmation option ). If you need to know who accessed the FileLink, send the FileLink directly from Nomadesk. The choice is yours….

Are your emails secured?

Changed to another email provider and thought you copied all your files over? Just reinstalled your computer thinking your personal folders were on that other drive? Computer crashed? Inadvertently deleted your email?

Sounds familiar?

With a simple tool and Nomadesk, you’ll never have to worry about losing your Outlook emails again.

Find out how to backup your Outlook folders to a Nomadesk Fileserver

When working with Microsoft Office Outlook, all your emails are typically stored in the personal folders store (PST file).  Since this file is constantly in use it becomes difficult to backup.

However, with a simple Microsoft Office Outlook tool backing up your personal folders is child play.

Thanks to the Microsoft Personal Folders backup tool backup copies can be created of your .PST files at regular intervals, in Outlook 2002 and later versions, making it easy to keep all of your Outlook folders safely backed up. The Personal Folders Backup tool allows you to choose which of your .PST files you wish to back up, and how often you wish to back them up.

Note: the Personal Folders Backup tool only backs up .PST files. If you are working on a Microsoft Exchange Server, your server mailbox folders are probably backed up regularly by your server administrator.

Installation

1. Download and install the Microsoft Outlook Personal Folders Backup tool. (Quit Outlook before installing)
2. Follow the instructions on the screen to complete the installation.

How to use

1. Start Outlook and go to the File menu, click Backup.
2. Click Options.
3. Select the check box for each item you want to back up.
4. Click Browse and select your Nomadesk Fileserver to backup your PST file to and then click Open.
5. Backup will start on exiting Outlook.

Mind your bandwidth

Have Microsoft Outlook automatically remind you to make a backup copy of this file (select the Remind me to backup every 7 days).

Note that when backing up large PST files, your bandwidth usage might increase considerably.

If you have any tips to share with us, leave them in the comments.